Beta Terms of Service — friends-and-family beta. A binding agreement between Mollow, Inc. and you, governing your use of the Mollow Memory Mirror beta service.
Effective Date: July 2, 2026
The Service is early beta software, offered to a friends-and-family group. It is provided for evaluation and is under active, ongoing development. You should not rely on the Service for any purpose where failure, inaccuracy, or loss of data would cause harm, and you should keep your own independent copies of anything important.
These Beta Terms of Service (the “Terms”) are a binding agreement between Mollow, Inc. (“Mollow,” “we,” “us”) and you (“you”), the individual who accesses or uses the Mollow Memory Mirror beta service (the “Service”). By clicking “I Accept,” or by accessing or using the Service, you accept these Terms on your own behalf.
If you do not agree to these Terms, do not access or use the Service.
You represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
The Service is Mollow Memory Mirror: a hosted service that builds a persistent record of your conversations, decisions, and rationale across the AI tools you connect, and turns that record into your Memories, Learnings, and Habits — the building blocks Mollow uses to help you. (Mollow does not use the word “twin.” Your record is your Memory; what Mollow learns to do for you is built from your Memories, Learnings, and Habits.)
The Service is early beta software, offered to a friends-and-family group. It is provided for evaluation and is under active, ongoing development. We are building it in the open with you: features will appear, change, and sometimes break; the Service may be slow, unavailable, lose or corrupt data, or be withdrawn at any time without notice; and what you see in marketing or documentation may be incomplete or absent in the beta. We will use best efforts to make it work well and to improve it quickly, but we make no guarantees. You should not rely on the Service for any purpose where failure, inaccuracy, or loss of data would cause harm, and you should keep your own independent copies of anything important.
The Service is offered as a friends-and-family beta. Access is by invitation, and is open to invited individuals — you do not need to be affiliated with Mollow to participate. Accounts are individual and personal to you, and you may not share your access or invite others without Mollow’s permission. Because this is an early development beta with limited capacity, Mollow may add, limit, pause, or revoke beta access at any time, with or without notice, in its discretion. You must be at least 18 years old to participate.
You are responsible for: (a) maintaining the confidentiality of your credentials and any identity-verification artifacts associated with your account; (b) all activity under your account; (c) configuring and managing your own credentials for any third-party AI service you connect to the Service (see Section 9); and (d) your compliance with these Terms and applicable law.
Notify us promptly if you suspect unauthorized use of your account.
“Your Content” means the inputs you submit and the records the Service derives from your use, including your personal Memories (the persistent record of your conversations, observations, decisions, and rationale across connected AI services) and your personal Learnings and Habits (the patterns, skills, and relationships derived from your interactions).
Mine is mine. As between you and Mollow, you retain all right, title, and interest in Your Content. Your personal Memories, Learnings, and Habits belong to you. Mollow does not yet offer enterprise or shared-organization custody tiers; if and when those become available, we will explain how they work at that time.
You grant Mollow a limited, non-exclusive, royalty-free license to host, store, process, and display Your Content solely to operate and provide the Service to you, and to use aggregated, de-identified usage information to maintain and improve the Service, consistent with our Privacy Policy.
Hosted storage. The beta Service stores Your Content on Mollow’s infrastructure (cloud storage and databases operated by or for Mollow). The beta is not a device-only product; do not assume content stays only on your device.
De-duplication and access. To operate efficiently, Mollow may de-duplicate byte-identical information at the storage layer across the Service. De-duplication is a storage technique only. During the beta, reference material you upload may be de-duplicated and stored in a shared layer; please do not upload material you are not entitled to share.
Mollow does not train its own models on your content. When you direct the Service to send content to a connected third-party AI service or to the inference provider that powers the Service, that content is processed by that third party under its own terms (see Section 9). For platform text and chat requests, Mollow configures its inference-provider account to enable zero data retention and to opt out of training, so that requests route only to provider endpoints that do not store or train on request content. These provider-level settings apply to content processed through Mollow’s own provider accounts; if you connect your own provider key, that provider’s terms govern.
Sharing is opt-in and category-scoped: you choose whether to publish, and which categories of your Memory to include. When you create a share link:
Do not publish content you are not entitled to share or that contains other people’s confidential or personal information without authorization.
You may classify content by sensitivity, and components may apply default classifications. During the beta, these classifications are labels that organize your content and signal your intent; they are not yet enforced as access controls. Mollow is hardening enforcement during the beta, and you should not rely on a classification as a confidentiality guarantee.
Access to your work areas follows your account and the work areas you join — that is, access is managed per person, not per individual memory. Granular per-memory permissions are not available during the beta; if they become available, we will tell you then.
The Service interoperates with third-party AI services and providers you connect or that power the Service (for example, the model-inference provider that routes requests to underlying foundation models). Mollow does not control any third-party service and makes no representation about any third-party service or its outputs.
When you direct the Service to send content to a connected AI service, that service receives and processes the content under its own terms and privacy policy; for that exchange, Mollow is not the data processor. Names and outputs of third-party services may be displayed within the Service for identification only; no affiliation, sponsorship, or endorsement is implied. Your use of any third-party service is governed by that service’s terms, and you are responsible for complying with them.
Mollow disclaims all responsibility for any third-party service and for any output of any foundation model, including the accuracy, completeness, legality, or non-infringement of such output.
You will not: (a) use the Service for any illegal, harmful, infringing, or deceptive purpose; (b) scrape, crawl, or systematically extract data from the Service or Mollow’s infrastructure; (c) reverse engineer, decompile, or attempt to derive source code or model weights, except to the extent applicable law prohibits this restriction; (d) resell, rent, or commercially redistribute access to the Service; (e) impersonate another person or attempt to access another user’s account or content; (f) interfere with the integrity, security, or operation of the Service; (g) tamper with, remove, or forge Mollow provenance or attestation artifacts; or (h) violate the terms of any connected AI service.
You are solely responsible for your own use, including the inputs you submit, the use you make of outputs, and the conduct of your interactions.
Mollow retains all right, title, and interest in the Service and in Mollow’s software, models, designs, and trademarks. Provenance and attestation artifacts the Service generates (such as lineage records and cryptographic attestations) are licensed to you for your own use in connection with the Service. Ownership of outputs returned by a connected AI service is governed by that service’s terms.
If you give Mollow feedback or suggestions, you grant Mollow a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, MOLLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Mollow does not warrant that the Service will be uninterrupted, secure, error-free, or that any output will be accurate, complete, current, or non-infringing. Mollow will use commercially reasonable, best efforts to operate the Service, but makes no absolute commitment and provides no service-level or uptime guarantee. Any Mollow-operated service availability is provided on a best-efforts basis only, and there is no SLA under these Terms. Because the Service is in beta, Mollow does not warrant against loss of, or corruption of, Your Content, and you are responsible for keeping your own independent backups.
TO THE FULLEST EXTENT PERMITTED BY LAW, MOLLOW WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, MOLLOW’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).
These limitations apply regardless of the theory of liability and form an essential basis of the bargain. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You will indemnify and hold harmless Mollow from any third-party claim arising out of: (a) Your Content; (b) your use of the Service in violation of these Terms or applicable law; or (c) your misuse of any connected AI service.
Account data export is not yet generally available during the beta. You may contact Mollow to request a copy of your data, and Mollow will provide it on a reasonable-efforts basis.
These Terms apply while you have access to the Service. You may stop using the Service at any time. Mollow may suspend or terminate your access, with or without notice, for violation of these Terms, for conduct Mollow reasonably believes threatens the Service, or because the beta (or your participation in it) ends.
On termination, your right to access the Service ceases. Subject to Section 15, Mollow has no obligation to retain, back up, deliver, or restore Your Content after termination or after any applicable export window. Sections that by their nature should survive (including Sections 5, 11, 12, 13, 14, and 19) survive termination.
Mollow may, but is not obligated to, monitor Mollow-operated services and Mollow-held data (such as account, billing, and opt-in telemetry) to verify compliance with these Terms, investigate suspected violations, prevent fraud or abuse, and protect the Service. Mollow may suspend or terminate accounts for violations as described in Section 16.
Mollow may modify these Terms. We will present material changes in-product (for example, by clickwrap on your next sign-in), and your continued use after a material change is presented constitutes acceptance. If you do not accept a material change, your sole remedy is to stop using the Service and to request export of your data as provided in Section 15. Minor changes (such as clarifications, bug-fix-related updates, and security updates) may be made without notice.
These Terms are governed by the laws of the State of Rhode Island, U.S.A., without regard to its conflict-of-laws principles. The Service is offered from the United States and intended for users in the United States.
Any dispute arising out of or relating to these Terms or the Service will be finally resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, conducted in Providence, Rhode Island, in English, before a single arbitrator. You and Mollow each waive any right to participate in a class arbitration or class action and waive any right to a jury trial. Either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Any claim must be brought within one year after the cause of action accrues, or it is permanently barred.
Questions about these Terms: [email protected] (or the in-product help channel). Mollow, Inc. — Providence, Rhode Island, U.S.A.